Employee Assistance Programs
BDA’s employee assistance program services are designed to
help organizations manage the health, well-being and productivity
of their employees. Employee issues or personal concerns such as,
depression, stress, relationship issues, addictions, as well as
financial and legal problems, have a cost to employees and employers
in the form of absenteeism, tardiness and reduced productivity.
An EAP can help employees resolve personal issues before they adversely
impact the workplace. BDA’s EAP services are easy to access,
easy to manage and are rich in depth and expertise. BDA
is ranked as the 8th Largest EAP Provider based on the number of
covered employees (Business Insurance, January 2009). BDA
offers a menu of EAP options that are easily customizable to match
a company’s objectives:
Clinical Services
Work Life Services
Orientation and Training
Management Consultation
Critical Incident Debriefing
Global EAP Services
Clinical Services
Prompt and Personal Service – immediate
access to experienced masters level counselors for assistance
is available 24/7. All calls are answered by a clinician qualified
to provide assessments and referrals. No calls are sent to an
automated system.
A single clinician manages each case from beginning to end, including
follow-up, to ensure that client needs are adequately addressed.
Flexible Service Models – a range of in-person
session models are available at locations near an employee’s
home or work.
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Work Life Services
BDA Work Life services give employees the tools and skills
they need to make informed choices and manage work life concerns.
The following services are available including: legal advice and
consultation, money management from financial counselors, childcare,
eldercare, adoption, K-12, college and university education research
information and referrals.
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Orientation and Training
BDA offers employee and supervisor orientation programs,
training and wellness workshops to help maximize program efficacy.
Our programs are designed to be motivational, educational, interactive
and to foster utilization of EAP services.
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Management Consultation
BDA counselors provide guidance and support for managing
difficult workplace situations, troubled employees and job performance
issues. Unlimited telephone support is available to assist supervisors
and managers with topics such as: work performance, attendance
problems, workplace violence, substance abuse, mental illness
and many other employee-related issues.
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Critical Incident Debriefing
BDA offers onsite and telephonic intervention response services
for critical incidents such as: robberies, occupational accidents,
fatalities and natural disasters. Our experienced counselors are
available 24/7 to provide education and support to ease the return
to work and help employees and family members cope with a traumatic
event.
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Global EAP Services
It is becoming more common for domestic companies to have
an international presence and have locations around the world. BDA
offers two services to meet the needs of a multinational economy.
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Global EAP Services
are available to foreign nationals working in their own country
and their family members. |
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Expatriate Assistance Services
are available to American employees of US based companies, serving
their employment in a foreign country, and their accompanying
family members. |
To learn more about BDA products and services, please submit the
Prospective Customer Interest Form.
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Employee Assistance Programs
address challenging life circumstances with practical, proven
strategies…before they adversely impact the workplace. 79%
of callers to BDA’s EAP Services indicated that their work
performance had improved as a result of contacting the EAP.
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